SHIPPING & DELIVERY
Your puppy departs from the airport closest to us, to your nearest airport. He/she travels in a climate controlled cabin area for pets, in an airline approved carrier. Ahead of time you will have a flight #, arrival time, and a reference #(consignment number) that identifies your puppy. We make all the arrangements for you, and you pick your puppy up at the airport, or as per our negotiations, your puppy can be home delivered. Just like picking up a person & you will need a reference/airwaybill number. Shipping is totally safe & stress free on the puppy. The whole process take a min of 3 and a max of days depending on your location. Puppies on animal aircrafts are as safe as you or I flying. I have shipped dogs for more than 15 years now. I always try to ship direct non stop when flying puppies and adults. In my experience and opinion, my puppies are very comfortable and the new owners tell me that their new puppy(s) arrived happy and not at all stressed. We ship our puppies using Animal aircrafts because it is the fastest & safest way to transport our puppies from our place to yours especially if you live far away or in another state. Our puppies are shipped in an airline approved plastic pet kennel Crate or sometimes in an Electronic Air Conditioned Crate which is more expensive than the regular plastic puppy crate also depending on the weight of the puppy, the distance or duration of the journey. They ride in a special climate controlled & pressurized compartment on the aircraft along with other pets and animals which is no difference from the cabin in a Cargo or commercial plane. Here there are just pets and animals and not like a regular commercial or cargo plane. Our shipping crates are clearly marked with colorful “LIVE ANIMALS” and “UP” stickers. We mark the crates clearly with the destination airport, the confirmation number, the phone & address of the customer. When we know that a puppy is going to be shipped, we play with them in the crate prior to shipping so they are used to it. They have never shown fear of the crate. We put lots of food & plenty of water in the shipping crate. The water provide all the moisture the puppy need during delivery. One reason we do this is in case, in the unlikely event the puppy should get stuck at an airport overnight (because of connecting flight trouble), we don’t have to worry if they have enough to eat or drink. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary in transit. For this reason we also look for the shortest route & always schedule direct flights if possible. We check weather conditions at the receiving end and only ship when we consider it safe to do so. We put our puppies’ health above all other considerations and do not ship when we feel it could be dangerous to the puppies well-being. We usually ship on weekends. We guarantee safe & healthy arrival of your puppy. We WILL SHIP USING THE ELECTRONIC AIR PRESSURED CRATE if we feel that weather conditions are hazardous for the puppy. Your puppy may take few days to adjust once they get to their new homes, sometimes it takes them a day or two to settle in, but by far, the vast majority of people tell us they just step right out of the shipping crate & act right at home.